MapMechanics offers software and consultancy options to help you and your field force team increase mobile worker efficiency: reducing travel time and increasing customer service levels by arriving at appointments with the right tools, skills and products on the right day at the promised frequency.
MapMechanics can help you with optimisation at each phase of your field force planning. |
 |
Book Appointments Efficiently |
Enable your call centre staff to book appointments with the right person for the job, taking into account the customers' preferred
day of the week and time window. Reduce costs
by enabling appointment booking staff to take proximity into account.
Use MapMechanics call booking solutions to improve efficiency and to provide real time and historical management information.
|
Optimise site locations |
To most cost effectively serve the demand where would you ideally site your depot, sales person, franchisee?
OptiSite is specifically designed to balance travel time versus the incremental cost of each location. Use this powerful software to optimise your distribution, sales team or other field force. |
Balance workload between territories |
When you have employed people (sales executives, engineers, bailiffs...) or established your distribution network (dealerships, franchises...), which customers should be allocated to which resource? Use MapMechanics systems to help optimise your field force with improved territory management>>> |
|
Optimising schedules to maintain specific visit frequencies |
| Do you need to visit key clients monthly and others on a quarterly basis or do you deliver goods on a regular frequency and day of the week according to the customer's rate of consumption (e.g. bottled water)? Optimise journeys by combining field visits or appointments in order to minimise travel time and distance without compromising service levels. Find out more about frequency scheduling>>> |
Sequencing visits to minimise journey time and distance |
Allocate calls to sales people, delivery vehicles, meter readers etc in an efficient sequence to minimise drive time and fuel costs.
Use routing and scheduling to optimise call planning, save time and money, without breaking working time directives, service level agreements or time windows.
Routing and Scheduling>>> |
|
Minimise time wasted looking for premises |
| Valuable time can be wasted and extra distance traveled driving around the immediate vicinity of the customer or between towns in areas unfamiliar to the driver. Save time and arrive calm and ready to serve your customer efficiently by linking routing and scheduling directly to in vehicle navigation with MapMechanics Mobile>>> |
|
