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Logistics Solutions Consultant

Location: Brentford, Middlesex United Kingdom
Salary: Competitive
Vacancy Type: Permanent
Job Status: Full-time

About MAPMECHANICS

MAPMECHANICS provides electronic mapping solutions to businesses to help them becoming more efficient, generate more profit and save money. We help our clients to “use geography profitably”. www.mapmechanics.com

We are an established leader in map-based optimisation solutions for business in the logistics and supply chain sectors. As the owners of major routing and scheduling products, we have a full in-house development team together with trainers, consultants and sales specialists to help our customers make the most of the products. www.truckstopsrouting.com

We are also a leading supplier of digital data and map-based solutions (GIS) for customers across the globe. The world is ever changing with new technologies emerging much of which can and does consume geospatial data, whether in the areas of Smart Cities, IoT, Insurance telematics, smartphone Apps and Web APIs. Mapmechanics are at the forefront of this, talking the challenges of urban logistics caused by the rapid rise of eCommerce, enabling more geographic data to be used in Business Intelligence systems, helping the biggest retailers on the planet, right down to you as a consumer, using App on your phone ordering a takeaway from JustEat. www.allmapdata.com

The Role

Working in a small, professional consultancy team you will perform the following tasks:

  • Develop and maintain expertise in Mapmechanics Logistics solutions, including Truckstops™ and Optisite™
  • Carry out pre-sales workshops and proof of concept activities, including working with client data using the Mapmechanics off-the-shelf and bespoke solutions, collation and presentation of results, liaising with prospective clients
  • Analyse and manipulate data and undertake technical work on behalf of our customers
  • Project Manage projects such as implementations and consultancy project from start to finish
  • Carry out the implementation of logistics solutions, on-site and remotely
  • Devise innovative ways to configure solutions to meet customers’ objectives
  • Train customers and staff via face to face or on-line presentations, creating and maintaining effective training materials
  • Provide detailed, accurate and helpful on-line and telephone technical support to resolve customer support issues
  • Analyse customer requirements and specify the work necessary to meet these requirements
  • Contribute to the ongoing Logistics product development, including issue prioritisation, contributing product ideas, creation of video / written content
  • Test solutions to make sure that they meet client requirements
  • Estimate timeframes for completion of work and ensure that these timeframes are met
  • Build and maintain positive relationships with customers
  • Keep administration systems up to date
  • Travel to, and work at, client sites and MapMechanics’ premises.
  • Maintain effective communication between all internal departments and clients
  • Having fun, enjoying what you do and getting a lot of satisfaction from your job

The Candidate

Essential – if this is you then we may have a perfect role for you

  • Bachelors level education in relevant subject, eg. Logistics, GIS, Computer Science, Maths
  • You are at home with technology, computer software, databases, able to communicate technical things to non-technical people
  • You enjoy working with data, and are able to analyse, manipulate and report results using a variety of methods and tools
  • You are comfortable communicating with people at different levels in our client organisations, equally by phone, email, on line meeting or face to face
  • You are well organised and able to manage own workload
  • You are a fast learner, happy to investigate problems to find solutions and comfortable asking for help
  • You are comfortable working to deadlines
  • You always operate with high levels of integrity
  • You are happy to work in a small organisation with ambitions of significant growth
  • You must be able to commute to Brentford, West London, every day, but are able to travel to client sites when required

Beneficial – it will help if you have some of these, but they aren’t essential

  • Relevant postgraduate qualification
  • Pre-sales experience
  • Software implementation experience
  • Experience training customers to use software products
  • Experience providing technical support
  • Experience managing projects
  • Previous experience with Mapmechanics products including Truckstops (or our competitors’ products)
  • Experience of the logistics or supply chain sectors, in particular logistics planning
  • An interest in maps, technology, solving problems
  • Glowing references from your previous employment
  • Some experience of working with clients

The Culture

  • We love new ideas and creativity within the context of what we do
  • We adore innovation
  • We play table tennis
  • We serve Friday afternoon tea, hosted by differing business units
  • We are a fun and interesting, yet professional place to work

How to apply (NO AGENCIES PLEASE)

To apply please send a copy of your CV plus a letter explaining why you are the right candidate for this job to recruitment@mapmechanics.com. ALL APPLICANTS MUST BE ELIGIBLE TO WORK IN THE UK. NO AGENCIES PLEASE

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